Wood Pellet Stoves Aftersales and Guarantee

Our wood pellet stoves are very reliable and come with a 12 month manufacturers warranty, which is fully detailed in the pellet stoves user manual.

The pellet stoves are all fitted with sophisticated safety systems designed to prevent damage to the stove or your home in the event of a part failure.

We are able to supply any necessary parts for repairs if needed.

Maintenance

Operator errors and poor or improper maintenance account for more service calls than stove failure. It is very important to follow the manufacturer's instructions for operation and maintenance.

You should remove unused pellets from the stove hopper and feed system at the end of the winter season to reduces the chance of damage to the stove. This also minimizes and difficulty when lighting the wood pellet stove again next winter.